The term marketing myopia is
coined by Theodore Levitt. Marketing myopia is an approach to marketing that
focuses on needs of the company and product rather than needs of consumer.
Marketing myopia leads company towards failure to understand the changing needs
of consumer and adjust according to their changing taste and preferences.
Marketing myopia occur when
business starts to think it is selling the product rather then the solution to
the customers. There are so many big companies that have fallen down or gone
out of business due to marketing myopia. The moment the business thinks that it
is selling the product rather than needs of customers it start to focus more on
product or needs of the company. The company doesn't earn profit by focusing on
the needs of the product or company. It can earn only profit or revenue only by
fulfilling the needs of the customers.
For example: Kodak film company
which declines the needs of customer towards digital photography and continue
on making reel film and didn’t see Sony as an potential customer due to which
it loses huge market share.
Consumers are the one whom the
businesses are meant to serve in order to make profit. So, all the business
organization try to avoid marketing myopia and try to understand more about
consumers needs and wants and should think about long term plan since business
are meant to do for a long time not for a two or three days. And in order to
avoid marketing myopia and to be successful in business sector, the businesses
need to give priority to the needs of customers. Besides, all the business must
understand or have the answers of the question, what business are they really
in? Organization should really be more customer focused, innovation, conduct
market research programs, marketing strategies should be prepared keeping in
mind the feedback of consumers.
If you want to learn more about Marketing
Myopia, Click Here.
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